Frequently Asked Questions

Everything you need to know about your Red Run experience.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for 1-2 day delivery.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Returns are processed within 7 business days of receipt.

How do I find the right size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our athletic fit may run slightly smaller than standard high-street sizing.

Can I track my order?

Yes, once your order ships, you will receive an email notification containing a tracking number and a link to monitor your package's journey.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment plans via Klarna.

Are your materials sustainably sourced?

At Red Run, we are committed to ethical fashion. 80% of our current collection is made from recycled polyester and organic cotton, and we use eco-friendly dyes in our manufacturing process.